Privacy Policy

At Invictus Fleet, we are dedicated to protecting your privacy whenever you interact with our website or communicate electronically with our team.

This policy outlines Invictus Fleet (“we,” “us,” “our,” “Invictus Fleet”), along with its affiliated companies, uses and safeguards the information you provide when using our services or visiting our websites. We only process your data with your explicit permission.

Below, we explain how your data is used, why it’s collected, and when cookies enhance your browsing experience. By using our website, you agree to this policy and consent to the described use of your data.

Invictus Fleet collaborates with various partners, and we may share your data with them to fulfill your requested services.

Personal Information

To offer our services effectively, Invictus Fleet processes and manages personal information you provide. Without your explicit consent, we may be unable to deliver certain travel services.

Personal information includes identifiable details such as your name, contact information, travel documents, and medical details. By using our website or other platforms, you consent to the use of your information as described in this policy.

We may also use images or details from group trips for promotional purposes, provided we have your explicit consent. Significant updates to this policy will be posted here, and we may notify you via email where appropriate.

Confidential and Medical Information

Your confidential information is vital to us, and we adhere to GDPR data protection laws to safeguard it.

We may share your details with third-party suppliers and government agencies to arrange your travel services or comply with legal obligations. All our partners are required to uphold the same data protection standards.

Securing Your Information

We implement physical, electronic, and operational measures to protect the information we collect. Access to your personal data is restricted to those who genuinely need it.

When using our website, ensure the URL starts with HTTPS or displays a locked/green padlock symbol, indicating encryption. However, we cannot guarantee security during transmission from your device to our servers. Please avoid sending sensitive information like credit card details via email.

Information We Collect

The data we collect includes:

• Basic personal details (name, address, contact information, emergency contacts)
• Travel-specific information (medical needs, travel documents)
• Communication records with us
• Customer feedback and marketing activity participation details
• CCTV footage from public or working areas on our vessels (excluding cabins)
• Liability Waiver and PADI Medical Questionnaire

Some information may come from business partners, advertising networks, or analytics providers.

How We Use Your Information

Your data is used to:

• Respond to your inquiries
• Arrange and support travel services
• Maintain internal records
• Fulfill legal or regulatory obligations
• Enhance your travel experience
• Send promotional materials (only with your explicit consent)

Sharing Information

We may share your information with:

• Third-party suppliers, such as local service providers and government authorities, for operational purposes
• Legal entities if required for compliance or investigation

We ensure confidentiality and security when sharing data, including transfers outside the European Economic Area.

Keeping Your Data

We retain your data only as long as necessary for legal or operational purposes. For legal reasons, some information may be kept for up to 5 years.

Marketing and Communication

With your explicit consent, we may:

• Notify you about relevant products or services
• Share promotional content via email or social media
• Display interest-based ads

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us.

CCTV Information

For safety and security, we use CCTV in public and working areas such as:

• Dive decks
• Engine rooms
• Guest corridors
• Restaurant area

CCTV footage is not recorded in private areas like cabins and is automatically overwritten after 48 hours unless retained for investigations.

Accessing and Managing Your Data

You can request access to, correction of, or removal of your data by contacting to our email address below:

Email: Travel@invictusfleet.com

Updating This Policy

This policy is regularly reviewed. Updates will be posted here, with the latest version dated below.

Last update: 9th December 2024